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How sh88 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — no guesswork, no hidden practices. This policy tells you exactly what we collect, why we hold it, and how you can request changes or removal at any time.

Data collected only for account purposesJazzCash, Easypaisa & Raast payment data protectedYour right to access or delete your dataNo data sold to third partiesContact us to update your records
sh88 How sh88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security is not a setting we switch on occasionally — it runs across every layer of how your account data moves through our system. Payments via JazzCash, Easypaisa and Raast pass through encrypted channels. Your login session is protected by OTP verification each time you access the account from a new device. We do not store your full payment credentials on our servers; only the reference data needed to match a deposit or withdrawal to your account wallet is retained.

Encrypted Payment Channels

Every transaction through JazzCash, Easypaisa or Raast moves through SSL-encrypted connections. We do not store your full mobile wallet PIN or account credentials on our servers.

Cookie and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Access Logs

We keep a log of login events, device identifiers and session timestamps tied to your account. This data helps us flag unusual access and is available to you on request.

Data Retention and Removal

Active account data is held as long as your account remains open. When you close your account, we remove marketing-related data and retain only what legal obligations in eligible regions require us to keep.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold, ask us to correct something, or request deletion of your account records, these are the three ways to get in touch. We aim to respond to privacy requests within a reasonable period. Include your registered account email and the specific action you need so we can move quickly.

Email Privacy Team Send your data access, correction or deletion request to our privacy address and include your registered account email so we can locate your records without delay.
Account Settings Panel Some personal details — display name, contact number, linked wallet — can be updated directly from your account settings without contacting support at all.
Live Support Chat Our chat support can log a formal privacy request on your behalf and escalate it to the team responsible for data management and account record changes.

Common Questions About Your Data on sh88

These are the questions we hear most often about how personal data is collected, stored and managed. If your question is not covered here, contact us directly and we will respond with the specific detail you need.

We collect your name, email address, phone number and the payment details you use — such as your JazzCash or Easypaisa account reference — to process transactions and verify your identity.

We store only the reference data needed to match a transaction to your account. Your full wallet credentials and PIN are never held on our systems and are processed through encrypted third-party payment channels.

Yes. Email our privacy team with your registered account address and ask for a data access request. We will compile and send you the relevant records within a reasonable timeframe.

Submit a deletion request via email or live support chat. We will remove marketing data and account records promptly, retaining only what applicable legal obligations in eligible regions require us to keep.

No. We do not sell or share your personal data with advertisers. Payment processors and security partners only access the data they need to perform their specific contracted function on our platform.

Once you close your account, marketing and preference data is deleted. A minimum set of transaction and identity records is retained only as required under the legal rules that apply in your eligible region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.