Reference

Terms That Cover Your sh88 Account

Everything that governs your account at sh88 — from how we handle your data to the conditions under which you can access the lobby — is set out here.

Account ConditionsData HandlingJurisdiction & EligibilityPrivacy PracticesContact Rights
sh88 Terms That Cover Your sh88 Account
DATA AND ACCOUNT SECURITY

How We Handle Your Information

We collect the data you provide at registration and during account use — name, contact details, payment information, and activity records. We use this to operate your account, process payments through JazzCash, Easypaisa, and Raast, and meet any compliance obligations that apply to our platform. We do not sell your personal data to third parties. Account security is enforced through OTP verification at login; if your number changes, update it immediately through account settings to avoid being locked out.

Data Retention

We retain account and transaction records for as long as your account is active and for a period afterward as required by applicable regulations and platform audit requirements.

Cookie Use

We use functional and analytics cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Account Security

Login to sh88 uses OTP confirmation to your registered mobile number. Keep your number current in account settings — the OTP step is your first line of access protection.

Data Requests

To access, correct, or request deletion of your data, contact support via live chat or email with your account details and the nature of your request. We will respond within a reasonable timeframe.

LEGAL QUERY CHANNELS

Reach Us About Account or Legal Questions

If any term on this page is unclear, or if you need to raise a formal concern about your account, data, or a transaction dispute, our support team handles these through the channels below. We aim to acknowledge formal queries within one business day and to resolve them as quickly as the nature of the issue allows.

Team online

Live Chat

Start a chat from inside your sh88 account for the fastest response. Available for account queries, transaction questions, and policy clarifications.

Email Support

Send a written query to our support address for formal concerns, data requests, or disputes that need a documented response trail.

Account Help Centre

Your account dashboard includes a help section covering common legal and policy questions, transaction records, and how to submit a formal data request.

Common Legal and Policy Questions

These are the questions we hear most often about account conditions, data rights, and how our terms apply in Pakistan. If yours is not here, contact support through your account dashboard.

These terms apply to anyone who creates an account on sh88. Access is conditional on local law — you are responsible for confirming that using the platform is permitted where you are.

We can update these terms and will publish changes on this page with an effective date. Continuing to use your account after that date means you accept the updated conditions.

We collect your name, contact number, and payment details at registration. During use, we record transaction history and session activity to operate your account and process payments.

Contact support by live chat or email from your registered account. State that you are making a data access request and we will confirm what we hold and send it through a secure channel.

We retain transaction and identity records for the period required under applicable regulations after closure. You can ask us what we hold before closing; deletion requests are handled case by case.

Governing law depends on your location and the jurisdiction in which the platform operates for your region. Check the full terms or contact support if you have a specific dispute to raise.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.